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Academy of IRMBR Volume  5, July, 2017
Move your mouse curser on the title to view the abstract of the paper
S.No. Title Authors Pages Download
1

Investigating Corporate Governance Practice in the Malaysian Tourism Small and Medium-Sized Enterprises (TSMEs)

Corporate governance plays an essential role not just in large and listed firms but most organizations including small and medium-sized enterprises. The issue of corporate governance has been a growing area of management research and is vital to be practiced by companies since it enhances firms’, corporate entrepreneurship and competitiveness among the companies. Having contributed to the success of tourism industry in Malaysia, the tourism small and medium-sized enterprises (TSMEs) are also significant to this aspect. The study focused on 229 TSMEs in Malaysia to understand their perceptions of corporate governance practice. The TSMEs mostly consisted of tour and travel agents throughout Malaysia. The respondents were asked to indicate the role of three major domains of corporate governance practice namely the shareholders, top management and board of directors. The findings indicated high mean values for all the three domains, hence highlighted the importance of these domains in managing TSMEs. The study concludes that to successfully manage TSMEs in line with the rapid growth of tourism industry in Malaysia, the shareholders, top management and board of directors must consistently play their roles and fulfil their responsibilities to the organization. This would also significantly contribute to the effectiveness of managing all related resources in the TSMEs. Keywords: Corporate Governance, Tourism Small and Medium-Sized Enterprise, Shareholders, Top Management, Board of Director.
NURHAZANI MOHD SHARIFF, AZLAN ZAINOL ABIDIN and MOHD ROSLEE BAHAR 386-395 Download(202)
2

The Effects of Flip Teaching and Computer Literacy on Learning Effectiveness: An Application of Quasi-Experimental Design Method

The main purpose of this study was to explore the impact of flip teaching of teachers and computer literacy of students on learning effectiveness in computer classes in a college in Taiwan. This study used convenience sampling method to sample the population. The main objects were college students who had taken computer courses and teachers who had taught computer courses in a college in Taiwan. Moreover, data was statistically analyzed by “Covariate Analysis of Two-Factor Single Covariate” (two independent variables, one dependent variable and one covariate) of quasi-experimental design method. The results showed that (1) flip teaching has positive and significant impact on post-test learning effectiveness, compared with pilot-test learning effectiveness; (2) computer literacy has positive and significant impact on post-test learning effectiveness, compared with pilot-test learning effectiveness; and (3) flip teaching and computer literacy has positive and significant interactive impact on post-test learning effectiveness, compared with pilot-test learning effectiveness. These results can be provided as references to the teachers in technological and vocational schools and decision-making authorities in education field for teaching and formulation of education policies, respectively. Keywords: Flip Teaching, Computer Literacy, Learning Effectiveness, Quasi-Experimental Design Method.
CHING-LIN HUANG and HAO-WEN SHIH 396-406 Download(176)
3

The Impact of Leadership Effectiveness on the Quality of Health Care Service at Universiti Sains Malaysia Hospital (HUSM), Kubang Kerian, Kelantan, Malaysia

This study aims to discover the impact of leadership effectiveness on the quality of health care service at the university hospital in Kelantan, Malaysia. The study discussed the impact of leadership effectiveness in providing a high quality, safe, efficient, and satisfaction to the patients. The research used two types of the questionnaires: the Leadership Practices Inventory (LPI) survey developed by Jim Kouzes and Barry Posner (2000) and the Consumer Assessment of Health Care Providers and Systems (CAHPS) which was developed by the U.S Department of Health and Human Services (1995). The results showed that leadership effectiveness correlated significantly with service quality. The study showed that the patients are highly satisfied with the quality of health care service provided by Universiti Sains Malaysia’s Hospital. Keywords: Leadership, Empathy, Quality, Management, Service.
WAN AFEZAH WAN ABDUL RAHMAN 407-415 Download(183)

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